FAQ's

Frequently Asked Questions

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Opening an account is simple! Visit our website and click on "Sign Up." Provide the necessary personal information, complete the verification process, and you’ll be ready to start banking with us in just a few minutes.

We offer a variety of accounts to suit your needs, including personal savings and checking accounts, corporate accounts, and investment accounts. Explore our Products & Services page for more details on each option.

You can access your account 24/7 through our secure online banking platform or mobile app. Simply log in with your username and password from any device with an internet connection.

If you miss a payment, a delay charge may apply depending on the terms of your loan plan. Charges typically begin after a specified number of days (e.g., 10 or 15 days). Please refer to your specific loan plan for detailed information.

You can reach our customer support team via live chat, email at support@rivercityholding.com, or by calling our hotline. For more urgent queries, we recommend using the live chat feature for immediate assistance.